AutoNation Names New COO
AutoNation named Lance Iserman executive vice president of sales and COO. The more than 15-year company veteran replaces William “Bill” Berman, who resigned last month.

FORT LAUDERDALE, Fla. — AutoNation Inc. named Lance Iserman executive vice president of sales and COO. The more than 30-year automotive retail veteran replaces William “Bill” Berman, who resigned last month.
Iserman has spent more than 15 years with the nation’s largest auto retail. Most recently, he served as the group’s Western region president, a segment made up of 81 stores and 110 franchises. Prior to that, he served as market president, a role in which he led the operations of 21 stores in Southern California. He also served as market president in Arizona, where he led 15 stores in the Phoenix and Tucson markets.
Iserman is credited with the successfully implementation of AutoNation’s one-price, pre-owned vehicle strategy and for enhancing customer financial services in stores throughout the Western region.
Replacing Iserman as Western region president is Steve Kwak, who has been a part of the management team there for 12 years. He previously served as market president for four of the group’s market, as well as general manager for both luxury and import stores in the Western region.
"We are pleased to announce the promotion of Lance and Steve, which complements our current experienced executive management and regional leadership teams, which have an average of over 15 years of service, and 90 percent were promoted from within," said AutoNation Chairman and CEO Mike Jackson, who has assumed Berman's duties as president.
Originally posted on F&I and Showroom
More Dealer Ops

Ladies and Gentlemen, This Is a Dealership: Why the Fundamentals Still Decide Who Wins
A teaching moment by a legendary football coach happens to apply perfectly in the auto retail space. Learn what it is and how to use it to your store’s advantage.
Read More →
Timing the Market Can Hurt Long-Term Program Performance
For dealer-owned reinsurance entities, avoiding volatility entirely can mean falling behind inflation and missing market rebounds that drive long term surplus growth. Missing just a handful of strong market days can materially impact cumulative returns—an important reminder for long horizon trust and investment strategies.
Read More →
Dealer Ads and the FTC
The agency has made it clear in recent enforcement actions and warnings, in auto retail and other industries, that advertised prices must include all nonoptional costs to the consumer.
Read More →
Used Autos Supply Dwindles
The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.
Read More →
Managing Risk Effectively Through Changing Times
The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.
Read More →
Survey Reveals What Won't Fix What's Breaking Car Sales
AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.
Read More →
IA American Appoints Two Execs
Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.
Read More →
Cox Automotive Acquires Inspection Firm
Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities
Read More →
Assurant Expands Partnership With Holman
Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships
Read More →
Franchises, Throughput Down in First Half
A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.
Read More →